Social/behavioural

Business Etiquette


Description
In changing times, business etiquette is still relevant. The world of work has its own unwritten rules and it is not always clear to everyone what those rules are. Yet, they are important. This training course will equip you with an understanding of how to create a professional, mutually respectful work environment where everyone feels included and accepted for their own uniqueness, whilst working in a mutually accepted way.

Within the course there are activities, you can find these documents under the "files" heading. You can download them and complete them.
Content
  • MODULE 1: INTRODUCTION TO BUSINESS ETIQUETTE
  • Module 01
  • MODULE 2: MASTER YOUR CONVERSATIONS
  • Module 02- Part 1
  • Module 02 (Part 1) - Assignments
  • Module 02 - Part 2
  • Module 02 (Part 2) - Assignments
  • MODULE 3: BE MINDFUL OF YOUR DIGITAL FINGER- /FOOTPRINT
  • Module 03
  • MODULE 4: BUILDING TRUST RELATIONSHIPS
  • Module 04
  • Module 04 - Assignments
  • MODULE 5: PROJECTING A PROFESSIONAL IMAGE
  • Module 05
Completion rules
  • All units must be completed